Your rights under the California Consumer Privacy Act (CCPA)
Effective Date: January 1, 2025
This section applies solely to visitors, users, and others who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA).
We have collected the following categories of personal information from consumers within the last twelve (12) months:
Real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, Social Security number, driver's license number, or other similar identifiers.
Name, signature, Social Security number, address, telephone number, passport number, driver's license number, bank account number, credit/debit card number, financial information, medical information.
Age (40 years or older), marital status, citizenship, military/veteran status.
Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Browsing history, search history, information regarding consumer's interaction with our website, application, or advertisement.
Physical location or movements based on IP address.
Current employer, job title, employment status, income information.
As a California resident, you have the following rights under the CCPA:
Request disclosure of personal information we collected, used, disclosed, or sold about you in the past 12 months.
Request deletion of personal information we collected from you, subject to certain exceptions.
Request correction of inaccurate personal information that we maintain about you.
Opt out of the sale or sharing of your personal information to third parties.
Limit the use and disclosure of sensitive personal information collected about you.
Not receive discriminatory treatment for exercising any of your CCPA rights.
In the preceding twelve (12) months, NeptuneLoan has disclosed personal information to third-party lenders and marketing partners for business purposes. Under the CCPA's broad definition, this may constitute a "sale" of personal information.
Categories of information that may be sold or shared:
You have the right to opt out of the sale of your personal information. To exercise this right, you may:
Email Us
privacy@neptuneloan.com
Call Us
+1-484-569-1268
Online Form
Submit Request
To exercise your CCPA rights, you may submit a verifiable consumer request through any of the following methods:
Send an email to privacy@neptuneloan.com with "CCPA Request" in the subject line.
Call our toll-free number +1-484-569-1268 during business hours (Mon-Fri, 8AM-8PM EST).
Send written request to: NeptuneLoan Privacy Team, 123 Financial Drive, Suite 400, Wilmington, DE 19801
To protect your privacy, we must verify your identity before fulfilling your request. We will ask you to provide:
Days
Acknowledgment
We'll confirm receipt of your request
Days
Initial Response
Standard processing time
Days
Extended (if needed)
Complex requests may require extension
You may designate an authorized agent to make a CCPA request on your behalf. To do so:
For questions about this CCPA notice or to exercise your California privacy rights:
privacy@neptuneloan.com
Phone
+1-484-569-1268
123 Financial Dr, Wilmington, DE
Questions? Contact us at legal@neptuneloan.com