Legal Document

Terms & Conditions

Please read these terms carefully before using our services

Home Terms & Conditions

NeptuneLoan Terms of Service

Effective Date: January 1, 2025

Important Notice

By using NeptuneLoan's services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

1

Description of Service

NeptuneLoan is a loan matching service, NOT a lender. We connect consumers with third-party lenders in our network. We do not make credit decisions, determine loan terms, or approve/deny applications.

2

Eligibility Requirements

To use our services, you must meet the following criteria:

At least 18 years of age
U.S. citizen or permanent resident
Valid Social Security Number
Active bank account
Verifiable source of income
Valid email and phone number
3

Information Sharing & Consent

By submitting an application, you expressly consent to:

a

Having your information shared with lenders, marketing partners, and service providers in our network

b

Being contacted via phone, email, or SMS regarding loan offers and related services

c

Lenders performing credit checks which may affect your credit score

4

No Guarantee of Approval

Submitting an application does not guarantee loan approval. Lender decisions are based on their own criteria including credit history, income verification, and other factors.

We make no representations about the interest rates, fees, or terms you may be offered.

5

APR & Loan Terms Disclosure

Representative Example

Loan Amount

$5,000 - $35,000

APR Range

5.99% - 35.99%

Loan Term

12 - 60 months

Origination Fee

0% - 8%

*Actual rates and terms vary by lender and are based on creditworthiness. Not all applicants will qualify for the lowest rates.

6

User Responsibilities

You agree to:

1

Provide accurate, current, and complete information in your application

2

Not submit applications on behalf of others without their explicit consent

3

Review all loan terms carefully before accepting any offer from a lender

4

Not use our services for any unlawful purpose or fraudulent activity

7

Limitation of Liability

NeptuneLoan provides its services on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties and shall not be liable for:

  • Any damages arising from your use of or inability to use our services
  • Actions taken by third-party lenders in our network
  • Unauthorized access to your personal information
  • Any indirect, incidental, or consequential damages
8

Dispute Resolution

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration.

9

Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified Terms. We encourage you to review this page periodically.

10

Contact Information

For questions about these Terms & Conditions, please contact us:

Email

legal@neptuneloan.com

Phone

+1-484-569-1268

Hours

Mon-Fri, 8AM-8PM EST

Questions? Contact us at legal@neptuneloan.com

Loan Options